Each year, IDC releases its Top Predictions through its IDC FutureScape reports to give a crystal ball view of what is ahead for the rapidly changing AI and Automation industry. These predictions have been used to shape the strategies and business objectives of technology leaders and business executives in the next 1–5 years.
Advancements in Artificial Intelligence (AI) and automation are fronted by new technologies and higher-quality data, and the capabilities of such tools to produce meaningful output are growing accordingly, too.
Organizations had previously compartmentalized these tools for specific business operations such as IT and cybersecurity, but advancements in AI and automation have enabled them to be utilized more commonly across horizontal business functions. Strategic planning, decision making, and problem-solving, as well as other functions that were conventionally reliant on human labor (and thus subjected to fatigue and error) are reaping the benefits of leveraging AI.
When human expertise consults AI and machine learning (ML) technologies to monitor, analyze, and customize machine-led processes, AI-powered recommendations can reduce unplanned downtime, increase efficiencies in planning and strategizing, more accurately detect potential roadblocks, and make better predictions and decisions. In addition to addressing current states of business, AI technology has the potential to identify new business opportunities.
To meet the demands of organizations, more vendors are creating single unified platforms that combine diverse types of automation technologies that support line-of-business digital enablement programs.
While AI use cases and projects are increasingly commonplace in the business markets, as organizations begin to recognize the advantages AI and automation technologies can offer, AI utilization and regulation vary in different parts of the world. The European Union (EU) is developing regulations to control the use of AI, while Asia has yet to perceive it as a public issue. Asia Pacific views them as strategic opportunities rather...“AI is rapidly outgrowing its preliminary notion as an add-on service to business practices and coming on strongly as a game changer in the way organizations can leverage the technology. Its successful adoption requires mammoth transformation of not only the organization but its employees, balanced with capabilities to secure increasingly complex data paths,” said Christopher Lee Marshall, Associate Vice President for IDC Asia Pacific in its annual predictions document, IDC FutureScape: Worldwide Artificial Intelligence and Automation 2022 Predictions – APeJ Implications.In this study, the top 10 predictions affecting AI and automation initiatives through 2027 are presented, and each prediction is assessed based on its impact (a mix of cost and complexity to address) and time frame to the expected stated adoption level:
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