NLP and conversational analytics focus on customers’ needs, perspectives, and behavior
As a result of digitization, companies from all industries have more data than ever at their disposal. This data includes…
New apps, New data, and New Resilience: Huawei proposes ways of evolving storage in the yottabyte era
The Innovative Data Infrastructure Forum (IDI Forum) 2023, revolving around the theme of "New Apps ∙ New Data ∙ New…
Natural Language Processing & Conversational Analytics
All kind of industries generate and collect an unimaginable quantity of data nowadays. According to an IDC report, the amount of…
Natural language processing (NLP)
Natural language processing (NLP) is a subfield of computer science, information engineering, and artificial intelligence concerned with the interactions between…
More efficiency in service excellence thanks to AI
Although the AI development is still in its infancy, it’s clear by now that customer satisfaction can be achieved faster…
Microsoft advances the next frontier of computing with cloud, AI and mixed reality
Microsoft welcomed more than 25,000 business customers to its annual IT event, Microsoft Ignite in Orlando, Fla. This week, where…
Meltwater delivers the future of media, social and consumer intelligence through OpenAI models and advanced algorithms
Meltwater empowers companies with a suite of solutions that spans media, social, consumer and sales intelligence by analyzing ~1 billion pieces…
Meet Chinese Central Television’s AI anchor Wang
AI anchor Wang, the first AI anchor adopted by the Chinese Central Television (CCTV), was introduced in March through a…
MediaTek joined Open Neural Network Exchange (ONNX) to advance its edge AI platform
The global fabless semiconductor company MediaTek just joined the Open Neural Network Exchange (ONNX) to drive AI innovation and support the evolution…
Medallia Launches Four Breakthrough AI Innovations
At its Experience ‘24 conference, Medallia, Inc. announced four ground-breaking innovations that will fundamentally alter the way organizations can personalize customer…
Marketing automation puts an end to monkey work
Recurring work processes have always been both a curse and a blessing in modern marketing. The good old (M)ad Men…
Marketers hardly use the potential of AI yet
The recent Adobe Digital Trends Report 2018 revealed that 42% of marketing decision makers in international companies already rely on self-learning algorithms…

